CRISP has partnered with Halo Communications to provide you with a FREE secure texting solution called Halo. You can now communicate in real time with providers across the state of Maryland to support care coordination and receive encounter notifications on your smart phone.

Download App
From App store
Download App
From Play market

About Secure Texting



Secure

Eliminate the non-HIPAA compliant sending of text, images, and voice memos.



Real-Time

Real-time mobile communication has been proven to reduce the delay in care.



Aligned

Access your organization’s directory so you have an easy way to find in-network colleagues.



Alerts

Receive ED/IP alerts directly to your smart phone in real-time.


Benefits & Features

doc-halo-mockup

Identify providers on-call
at any participating organization

Communicate with the on-call physician at an ED near you.

Receive Alerts
Anywhere

Users that work in low network coverage areas can opt for VoIP call back to text msg reminders.

Access the App
across all devices

Halo can be accessed on your smartphones (through the app store) and through web browsers.

Send secure
multimedia attachments

Add photos, videos, and voice memos to text messages. Quick notes allows you to send commonly used messages with ease.

Mark your messages
as urgent

Providers will easily identify urgent messages with red font, a red dot, and even a different notification sound.

Search for providers
in the in-app directory

You can search for and find providers outside of your organization using the Doc Halo database.


Watch the Video Tour

See how Halo Spectrum clinical communication tools facilitate real-time text messaging, coordinate care and improve patient outcomes.


Frequently Asked Questions

Why Do I Need to Use HALO SPECTRUM?

Similar to how the EHR is your health system’s clinical documentation standard. Halo is the clinical communication standard for real-time communication. HIPAA regulations stipulate clinicians cannot send patient-related messages using standard text messaging apps. However, clinicians can communicate with colleagues using the Halo app since it is a secure platform that sanctions compliant discussions relative to patient health information.

Using HALO SPECTRUM

How do I Get the Mobile Application On My Smart Phone?

Each user will be sent a registration link that clearly outlines the process for the user; during the registration process, the link takes the user to the correct app store, at which point the user will download the app. Note: A user doesn’t have to have the registration link to download the app, simply go to your app store and search “Halo Communications” for Android, or “Halo.Mobile” for iOS and install.

The Halo app is a free download from Google Play (Android devices) or the App Store (Apple devices). For users installing Halo on their Android or Apple tablets, follow the same steps outlined, and download the app for the mobile device, it’s fully functional on your tablet.

How Much Data Is Used to Run the App?

Halo works on both Wi-Fi and cellular, when you are connected to Wi-Fi, no data is used. Alternatively, when the device is set to cellular instead of Wi-Fi, under the average usage (sending and receiving 25 messages a month), the app consumes only .0185 Megabytes of data. Attachments use more data: photos average about 250 kb per photo, voice memos are about 58kb for 10 seconds of recording, and videos are about 850 kb for 10 seconds of recording. Most users have network consumption from the app of less than 1 MB per month. To keep this in perspective, there is 1024 MB in 1 GB data.

How Much Battery Life Will the App Consume?

The mobile application only runs in the background briefly when a new message is received. The Halo Communications Team frequently runs the app in simulated environments for testing processor and battery load to ensure the app is efficient.

Users can check their battery usage by going to the mobile device’s Settings>Battery (or Power) page. From here, users can see a list of apps the device is running and the percentage of battery that each is using. Important to note, the Halo Spectrum app may not appear in this list since it often uses less than 1% of the device’s battery.

What Is My Username and Password?

Your username is your health system email address. You will receive a registration link where you will choose your own password. For issues signing in, you can either click the “Forgot Password” link in the app or on the web application, or contact CRISP at support@crisphealth.org or 877-952-7477.

I Don’t Want to be Contacted Directly, What Options Are Available?

The Halo Spectrum platform is strictly a professional tool for critical healthcare communication, so you won’t be inundated with non-urgent messages. Most physicians and nurses identify that direct communication improves patient care and coordination, and reliable real-time communication increases clinical workflow efficiency.

How Can I Stop Receiving Messages When I’m Not On-Call?

Users can mark themselves as Off Duty from the Settings Page. When communicating with an off-duty user, the message sender receives a pop-up alert that the user is off duty. Additionally, Halo Spectrum offers the ability to create an emergency override of the off-duty setting (this capability can also be removed).

How Can I Learn More?

Please visit secure.dochalo.com, or dochalo.com and click the Sign In button at the top right-hand side of the screen. Once you’re logged in, go to Support>Doc Halo Knowledge Center; you’ll find a Knowledge Base and Training Guides and Videos.

What Is My Username and Password?

Your username is your health system email address. You will receive a registration link where you will choose your own password. For issues signing in, you can either click the “Forgot Password” link in the app or on the web application, or contact CRISP at support@crisphealth.org or 877-952-7477.

I Don’t Want to be Contacted Directly, What Options Are Available?

The Halo platform is strictly a professional tool for critical healthcare communication, so you won’t be inundated with non-urgent messages. Most physicians and nurses identify that direct communication improves patient care and coordination, and reliable real-time communication increases clinical workflow efficiency.

How Can I Stop Receiving Messages When I’m Not On-Call?

Users can mark themselves as Off Duty from the Settings Page. When communicating with an off-duty user, the message sender receives a pop-up alert that the user is off duty. Additionally, Halo offers the ability to create an emergency override of the off-duty setting (this capability can also be removed).

How Can I Learn More?

Please visit secure.dochalo.com to sign in. Once you’re logged in, go to Support>Knowledge Center; you’ll find a Knowledge Base and Training Guides and Videos.