The Frederick Memorial Hospital (FMH)/FredMed MSO has been in operation for 10 years. FMH has implemented EHR/EMR systems to multiple physician practices and deployed and supported network and PC infrastructure for over 240 physicians and associated staff at 105 locations represented by 80 different organizations. FMH provides Information Systems assessments, system implementations, PC and network support, maintenance, and upgrade services, training, and EHR/EMR application analysis, support, and maintenance. Among our staff we have three NextGen Certified Professionals and among our technical support staff, two are Apple Certified engineers, one is also CompTIA A+ Certified (an industry standard certification for PC support and related technical services), and another is a Microsoft Certified Professional.
Number of Employees: 14
EHR Vendors and Relationship
- Partner since: 2009
- Hosted by: Locally hosted and supported by FMH
- Current version: NextGen Ambulatory EHR, v. 5.6+
- Practices live: 3 Practices live on NextGen and 1 Practice live on Legacy MISYS
Additional Services Provided
- EHR integration with client's registration, scheduling and billing system,
- Device integration with EHR (EKG, spirometer, vitals monitors, etc.),
- Document scanning solutions
- EHR product training
- EHR to EHR conversion services
- Network connectivity services
- Hardware installation and support
- EHR customization services
- Level 1 telephone support for all EHR services
Frederick Memorial Hospital manages 3 to 4 month implementation timelines for the average project. This implementation includes an initial assessment of technology and workflow to prepare the practice for system deployment. Then, the project team consisting of our staff and the practice staff collaborate on building templates for the application, workflow redesign to optimize EHR and HIE benefits, deployment of technology and applications, training, conversion of legacy electronic information, go-live cutover, and ongoing support and maintenance. Ongoing training for updated versions of the system is also provided, often by webinar.
In addition, FMH can assist practices with system selection and education about EHRs, meaningful use and related regulatory compliance. FMH also assists providers with preparing for and reporting on meaningful use achievements. Such assistance is part of FMH’s ongoing and consultative support for continuing efficiency, quality and outcomes improvement.
Do you assist Providers with EHR’s that you do not support?
Not currently; FMH continues to provide technical support for providers using other EHRs
Do any of your EHR offerings have the ability to connect to the CRISP HIE?
FMH is currently in the process of executing the CRISP subscription agreement.