Description
D’Souza & Associates employs a management team that has more than 100+ combined years experience providing top-quality electronic medical records services; and physician management and billing service. Our medical billing group provides professional and courteous calls to all new billing patients; automated medical billing and collections; electronic insurance claims and follow-up; charge capture audits; coding reviews and detailed client reporting. Our management team has a tremendous depth of experience with providing physician electronic medical records for single physicians, multi-physician groups as well as hospital providers.
The CRISP EHR project will be assigned to Rohan D’Souza and Rohit D’Souza. Rohan brings a strong background to this project. A graduate of New York University’s (NYU) Stern School of Business with an MBA and specializations in Management, Corporate Finance, and Global Business, Rohan has been employed in the healthcare financial arena for more than fifteen (15) years. Rohan has been instrumental in the design and development of new strategies providing cutting-edge technology to his healthcare client base. As a graduate of the Lerner College of Business at the University of Delaware with an MBA, Rohit has been employed in the healthcare financial arena for more than fifteen (15) years also. Rohit bring a strong background and expertise in healthcare security, healthcare IT, human resources, and process flow management.
They will be supported by a management team of Mabel D’Souza, MA and Rudolph D’Souza, PhD, MBA. Mabel received her degree from the Moore School of Business at the University of South Carolina. In addition to implementing practice management and EHR, Mabel worked as the CFO and Vice President of Jennersville Regional Hospital in West Grove, PA. Rudolph D’Souza also received his degrees from the Moore School of Business at the University of South Carolina. Rudolph is responsible for the financial stability and growth of D’Souza & Associates and his prior experience was as a Finance professor at the University of Delaware. In addition, key managers are Christina Davisson, Krista Sklodowski, Tonya Paige, Amanda Deaver, Heather Schaller, and Ashley Worthington.
MSO Profile
Year founded;1989
Number of Employees: 35
EHR Vendors and Relationship
Sage
- Partner since: 2007
- Hosted by: SAGE Intergy EHR, Channel Partner, locally hosted and supported by MSO or through SAGE
- Current version: SAGE Intergy EHR, version 6.20.00.07
- Practices live: 7
Additional Services Provided
- EHR integration with client's registration, scheduling and billing system
- EHR Device integration with EHR
- Document scanning solutions
- EHR product training
- EHR to EHR conversion services
- Network connectivity
- Hardware installation and support
- EHR customization services
- Level 1 telephone support for all EHR services
- ePrescribing integration, Quality Reporting, MyChart Pateint Portal (PHR)
Implementation Timeline
We will assign an onsite personal representative, Rohan D’Souza, to coordinate, answer questions and communicate with CRISP and its physicians. His top priority will be to understand all the complexities and nuances of the physicians’ operations. D’Souza & Associates always used a measured approach to transition. In our experience, hasty implementation, no matter how well intended, or how capable the technical solution, leads to frustration and risk. There will be more assigned onsite representatives as needed and based on the size and scope of the projects. The number of staff will be also dependant on the size and scope of the projects. D’Souza & Associates guarantees that they will leave no project under-manned or under-staffed.
We have leveraged this approach in all our implementations, regardless of the size of the program or project, and it has provided tremendous value as a structured, yet flexible methodology. D’Souza & Associates understands the importance and objectives of the transition process. This project requires a broad set of skills and proven experience with a structured and disciplined approach to program and comprehensive Task Order Management. Although we have extensive experience and knowledge with implementing solutions and have a team of experts to leverage these skills, we realize that this team will be fully effective only if it is properly managed by an effective and transparent management framework. We will execute our approach as a tightly integrated team with multiple levels of accountability
D’Souza & Associates will provide detailed status reporting of the project progress on a weekly basis and conduct a monthly program review. D’Souza & Associates will implement a proven and successful issues management process. This process includes the policies, procedures, tools, and supporting infrastructure required to proactively identify, document, communicate, and address the issues that arise during the project’s lifecycle. For each issue identified, the team will determine the best alternatives, action plans, and resolutions that will ensure success. We will maintain an issues log that will be continually updated with all known issues and their status. D’Souza & Associates will also have a consolidated customer support line for patients and physicians, as well as a guaranteed ticketing system.
Do you assist Providers with EHR’s that you do not support?
Yes, our MSO assists practices regardless of the EHR platform they use.
Do any of your EHR offerings have the ability to connect to the CRISP HIE?
Currently in process.