Calvert Memorial Hospital (CMH) offers the NextGen ambulatory electronic health record system for use by members of its medical staff through a participation agreement with partially subsidized expenses. We have been providing MSO services since 2009 and currently support physician practices ranging in size from solo practitioners to multi-specialty group practices. Today, we support 60 providers in various practice settings with capacity to support 80 providers in 2012. Our implementation and support staff are NextGen certified (NCP) in both EPM and EHR. We utilize a Physician Advisory Council to provide governance, and our Medical Director of Informatics is trained in NextGen EHR knowledge base management (KBM) system template development.
Year Founded: 2009
Number of Employees: 11
EHR Vendors and Relationship
- Partner since: 2009
- Hosted: CMH hosts the NextGen system in its data centers.
- Current version: Version 220.127.116.11
- Practices live: 5
Additional Services Provided
- Education and Outreach
- Implementation and Project Management
- Practice workflow redesign
- Facilitation of CRISP HIE Connectivity
- Implementation of Privacy and Security Best Practices
- Progress Towards Meaningful Use
- Level 1 telephone support for all EHR services
Our implementation timeline from contract signing to go-live is 90 days for NextGen EPM and an additional 60 days for NextGen EHR. Calvert Memorial Hospital (CMH) will provide end-to-end project management support during the entire EHR implementation process. Upon signing a participation agreement, CMH will schedule a kick-off meeting with key representatives from the practice to review the project plan including timeline and expectations for deliverables. CMH will meet with the practice to observe and document current workflow. CMH will work with the practice to adapt developed workflow with the NextGen application to the needs of the practice and will advise the practice regarding elements to achieve meaningful use. CMH provides support for workflow redesign necessary to effectively transition from paper-based workflows to electronic workflows. CMH will provide a systems engineering resource to meet with the practice or with its IT hardware vendor to communicate options for practice hardware and network infrastructure and to review information security measures to be implemented. CMH provides support in application tailoring and will assist the practice in registering for e-prescribing services. CMH provides guidance in chart abstraction and provides training specific to each major role in the practice. CMH provides individualized and on-site coaching, consultation and troubleshooting support required to bring the system LIVE in the practice. During GoLIVE, CMH provides support “at the elbow” for providers and practice staff. A post-LIVE meeting is conducted to review the effectiveness of the implementation and to identify additional areas where additional support is required.
Calvert Memorial Hospital (CMH) will instruct physician practices in meaningful use requirements and in running NextGen meaningful use compliance reports. CMH will work with practices to select quality reporting metrics germane to their specific practice and will build workflow to capture data elements required for such reporting.
Do you assist Providers with EHR’s that you do not support?
Do any of your EHR offerings have the ability to connect to the CRISP HIE?
Calvert Memorial Hospital has received verbal commitments from both NextGen and CRISP to develop integration between the NextGen Calvert HIE and the CRISP HIE. Development work will commence in 2012.